Social Development department reiterates commitment to enhancing SASSA services



23rd January 2025
Social Development Department Minister Sisisi Tolashe has pledged her guidance and determination to enhancing South African Social Security Agency (SASSA) products and services throughout an engagement along with the company's senior professionals at a strategic preparing session in Cape Town.

Tolashe on Tuesday expressed her heartfelt congratulations to the many social grant beneficiaries, who excelled in the 2024 matric final exams.

Of your 724 156 full-time learners who registered for the National Senior Certification (NSC), 572 338 are social grant beneficiaries, symbolizing 81% of the registered pupils during the instruction sector.

These learners realized a commendable pass rate of 86%.

"This indicates that the financial investment national government is producing inside the lives of inadequate and susceptible kids is yielding a positive effects in breaking intergenerational poverty," Tolashe mentioned.

Reflecting on recent achievements, the Minister highlighted critical milestones and ongoing priorities. She devoted to urgently addressing The difficulty of everlasting leadership appointments plus the shortage of staff at most nearby places of work.

In addition, the Minister highlighted the necessity for Neighborhood-based engagements and outreach activities.

"Our Neighborhood is waiting for our enormous intensification of Group outreach, in which we prioritise underserved areas to carry products and services closer to our persons," she reiterated.

With regards to SASSA methods, Tolashe urged administration to prioritise improving upon and modernising techniques to boost accessibility, queue administration and prevent fraud.

Moreover, the Minister has asked for SASSA Performing CEO, Themba Matlou, to provide a system that seeks to take care of the difficulties of get more info payment channels in rural regions by giving an alternative Remedy for payments.

"We dedicate ourselves to operate with [SASSA]... We are offered all the time get more info to address the problems jointly. Every one check here of us should be solution-driven in our program to produce adjustments on the life of our men and women read more by concerted initiatives," the Minister claimed.

SASSA is actually a nationwide agency of government that administers South Africa's social security method, like distributing social grants on read more behalf with the Department of Social Development. – SAnews.gov.za


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